Returns & Exchanges
At Faithfull The Brand, we want you to feel confident and beautiful in every piece. If your purchase isn't quite right, we offer returns for store credit or refund on full-priced items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Ensure all garments are in their original condition, unworn and unwashed, with all designer tags and hygiene seals still attached.
Ship the Items
Download and print your prepaid shipping label, securely package your items, and drop the parcel off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing